Legal

WhatsApp Policy

Terms and conditions for using our WhatsApp communication services. By interacting with us on WhatsApp, you agree to these terms.

Last updated: May 2026

01 Introduction

This policy outlines the terms and conditions for using TrainingRaja's WhatsApp communication services. By interacting with us on WhatsApp, you accept and agree to be bound by the terms described herein.

This WhatsApp Policy is incorporated into and forms part of our Terms and Conditions and should be read alongside our Privacy Policy.

02 Service Availability

Our WhatsApp service is available for the following purposes:

Course enquiries and enrolment assistance
Demo class scheduling and batch consultations
Student support and technical assistance
Programme updates, batch schedule changes, and reminders
Announcements about new bootcamps, masterclasses, and offers

We strive to respond promptly to all messages, but do not guarantee immediate replies. Response times may vary based on query complexity and business hours (Mon–Sat, 10:00 AM to 7:00 PM IST).

03 Communication Scope

Our WhatsApp channel is intended for service-related communication only. This includes:

Enquiries — Course details, pricing, batch dates, and admission process
Scheduling — Booking free demo classes, mentor consultations, and campus visits
Student Support — Help with platform access, login issues, certificate queries
Programme Updates — Batch start dates, class reschedules, and curriculum changes
Announcements — New cohorts, free masterclasses, and offers

04 Prohibited Activities

When using our WhatsApp communication service, you must not:

Use the service for any unlawful, abusive, or harassing activities
Send spam, unsolicited messages, or bulk communications
Share malicious links, files, or harmful content
Impersonate any person or entity
Share confidential information without proper authorization
Attempt to obtain course content, recordings, or certificates through unauthorized means

05 Data Privacy

We respect your privacy. All personal information shared via WhatsApp is subject to our Privacy Policy. Specifically:

We will not share your data with third parties without your consent
Messages may be stored for quality assurance and support purposes
You may request deletion of your conversation data at any time
WhatsApp's own privacy practices apply to the platform itself

06 Limitation of Liability

TrainingRaja is not liable for any damages or losses arising from the use of our WhatsApp communication service. We are not responsible for:

The security or availability of WhatsApp as a third-party platform
Message delivery failures or delays caused by network issues
Any data breaches occurring on the WhatsApp platform itself

07 Changes to Policy

We reserve the right to modify this policy at any time. Any changes will be posted on our website and the "Last updated" date will be revised accordingly.

Continued use of our WhatsApp communication service after changes are posted constitutes your acceptance of the updated terms.

08 Contact Us

If you have any questions about this WhatsApp Policy, please contact us:

trainingraja.ai@gmail.com
+91-8867237171
WhatsApp our team
TrainingRaja, 2nd Floor, 60A, 11th Cross Rd, 1st Block, 2nd Stage, Rajajinagar, Bengaluru, Karnataka, INDIA – 560010